Privacy notice
Effective 2026-10-02
What we collect
- The text, goal and audience you enter, and the report produced from them.
- Images you attach, if you choose to. We store them as plain pictures, without the metadata (such as location) of the original file.
- Your email address, which you type on the payment page. We use it to send your report link and to handle refunds. It does not create an account.
- A payment record from our payment processor (amount, time, a payment reference). We never see or store your card number.
- One cookie that identifies your browser so that you, and nobody else, can open what you bought. Your language choice is stored in your browser.
- Basic technical logs without your text or email, and daily totals such as how many reviews were run.
What we do not do
- No advertising, no tracking cookies, no third-party analytics.
- We do not sell your data.
- We do not use your text or images to train AI models.
Who processes your data for us
- Your text, and any images you attach, are sent to OpenCode, which generates the report from them. This also happens before you pay: the free first reader is produced the same way.
- Stripe processes payments.
- Amazon Web Services hosts the service and sends our emails.
How long we keep it
- A draft you do not pay for, with its free first reader: deleted within 24 hours.
- Images: deleted automatically about 24 hours after you add them, and never later than 25 hours, including images attached to a paid review. A paid report keeps your text and the readers' answers, not the images.
- A paid report: 30 days after it finishes, then deleted.
- Payment records: about 180 days, to handle refunds and disputes. Your email is removed from them after about 30 days.
- Backups are deleted on their own schedule.
Your choices
Write to support@roundask.com to get a copy of your data or to have it deleted sooner. Depending on where you live you may have further rights under local law.
Age
The service is for adults. Do not use it if you are under 18.
Contact
Hoorao - placeholder (Delaware, USA), support@roundask.com.